FAQ — Frequently Asked Questions

The ordering process in our store is simple and convenient. Select the products you need, add them to your cart, and enter your contact details. After that, our team will contact you to confirm your order, inform you about any available promotions, delivery time, and answer your questions. If your order includes products from different distributors, you may be contacted by more than one representative.

All products are shipped from local distributors who already have the items in stock. Delivery is handled by local courier services. Standard delivery time is usually 48–72 hours. In some regions, delivery may take slightly longer depending on distance and logistics.

For the security of both customers and our team, payment is available only in cash upon delivery. This allows you to check your order before paying.

At the moment, we do not accept credit or debit card payments. The only available option is cash on delivery, which ensures transparency and safety for all parties.

We cooperate with several distributors and logistics centers to offer you the best prices. If your order includes items from different partners, you may be contacted separately to confirm each part of your order.

To provide the best prices and availability, we ship products from different distributors. If your order contains items from multiple partners or promotional products, it may be delivered in separate packages.